This page allows a simple playback of audio, which can be used to test equipment for Listening Centre
Press "Record microphone and play back" to begin, you will be recorded for five seconds,
then the result will be played back to you
There is an issue with your computer setup
This version of Chrome browser is too old to successfully run the Listening Centre.
Please raise a support ticket with the IT ServiceDesk, stating the following...
Your branch
Which Duty-Station computer this is
Asset label reference (something like CBX00101 or CBK00055)
Serial Number if no Asset label is found (will be found under the device)
We will aim to get you a replacement duty-station computer as soon as possible.
You can still use this test to check the headsets.
Unable to test until default device is set
You need to ensure that the default audio device for this computer is set to DEVICE...
Click on the time at the bottom-right of the screen
Find the arrow to the right of the volume slider
Click the arrow
In the pop-up screen select DEVICE as the default device
Ensure volumes are set to maximum for speaker and microphone where possible
There is an issue with your computer setup
You do not have a listening device connected to this computer - either a USB Listening Cable or JPL Companion
This is not a Chrome device, so advice cannot be provided
You need to ensure that the default audio output is set to the USB Listening Cable (or equivalent).
You will find that the record/playback will still work depending on how you've got your computer setup.
Your Computer Has The Correct Devices Attached
In the Listening Centre you should select the following options...
Speaker :DEVICE
Microphone :DEVICE
Ringer :RINGER
You have an additional unknown speaker/microphone connected
This computer has one or more unexpected audio devices connected, so if a volunteer fails
to check their device settings in Listening Centre at the start of their shift, then it might
be possible for them to be using "default device" which is the current default audio device on
this computer. If the device found is externally attached speakers then it's currently advised
that you remove them.
Device details are here...
Listening Centre